IT Support & Maintenance

The IT Support & Maintenance page provides the cost of the existing hardware (Servers and Storage). 

• Support Labor

  • Modifying Infrastructure Support Labor will update the following areas:

    • TCO Projects:

      • Current and/or Future Cost OpEx in the Totals section.

      • Current and/or Future OpEx in the Project Cost section.

    • Project Details:

      • Remaining OpEx in the Projected Pathway section.

      • Current and/or Future Cost OpEx in the Totals section.

      • Current and/or Future OpEx in the Instance group cost section.

    • Database Instances:

      • Retained OpEx in the Projected Pathway section.

      • Current and/or Future Cost OpEx in the Totals section.

      • Current and/or Future Cost OpEx in the Retained section.

      • Current and/or Future Cost OpEx in the Retiring section.

    • Instance Groups:

      • Retained OpEx in the Projected Pathway section.

      • Current and/or Future Cost OpEx in the Totals section.

      • Current and/or Future Cost OpEx in the details section.

  • Modifying Database Support Labor will update the following areas:

    • TCO Projects:

      • Current and/or Future Cost OpEx in the Totals section.

      • Current and/or Future OpEx in the Project Cost section.

    • Project Details:

      • Remaining OpEx in the Projected Pathway section.

      • Current and/or Future Cost OpEx in the Totals section.

      • Current and/or Future OpEx in the Instance group cost section.

    • Database Instances:

      • Retained OpEx in the Projected Pathway section.

      • Current and/or Future Cost OpEx in the Totals section.

      • Current and/or Future Cost OpEx in the Retained section.

      • Current and/or Future Cost OpEx in the Retiring section.

    • Instance Groups:

      • Retained OpEx in the Projected Pathway section.

      • Current and/or Future Cost OpEx in the Totals section.

      • Current and/or Future Cost OpEx in the details section.

• Device Maintenance

  • Modifying Average Server maintenance cost per year (USD) will update the following areas:

    • TCO Projects:

      • Current and/or Future Cost OpEx in the Totals section.

      • Current and/or Future OpEx in the Project Cost section.

    • Project Details:

      • Remaining OpEx in the Projected Pathway section.

      • Current and/or Future Cost OpEx in the Totals section.

      • Current and/or Future OpEx in the Instance group cost section.

    • Database Instances:

      • Retained OpEx in the Projected Pathway section.

      • Current and/or Future Cost OpEx in the Totals section.

      • Current and/or Future Cost OpEx in the Retained section.

      • Current and/or Future Cost OpEx in the Retiring section.

    • Instance Groups:

      • Retained OpEx in the Projected Pathway section.

      • Current and/or Future Cost OpEx in the Totals section.

      • Current and/or Future Cost OpEx in the details section.

  • Modifying Storage Maintenance Information will update the following areas:

    • TCO Projects:

      • Current and/or Future Cost OpEx in the Totals section.

      • Current and/or Future OpEx in the Project Cost section.

    • Project Details:

      • Remaining OpEx in the Projected Pathway section.

      • Current and/or Future Cost OpEx in the Totals section.

      • Current and/or Future OpEx in the Instance group cost section.

    • Database Instances:

      • Retained OpEx in the Projected Pathway section.

      • Current and/or Future Cost OpEx in the Totals section.

      • Current and/or Future Cost OpEx in the Retained section.

      • Current Cost OpEx in the Retiring section.

    • Instance Groups:

      • Retained OpEx in the Projected Pathway section.

      • Current and/or Future Cost OpEx in the Totals section.

      • Current and/or Future Cost OpEx in the details section.