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IT Support & Maintenance

The IT Support & Maintenance page provides the cost of the existing hardware (Servers and Storage). 

Support Labor

Modifying Infrastructure Support Labor updates the following areas:

  • TCO Projects:

    • Current Cost OpEx and/or Future Cost OpEx in the Totals section.

    • Current OpEx and/or Future OpEx in the Project Cost section.

  • Project Details:

    • Remaining OpEx in the Projected Pathway section.

    • Current Cost OpEx and/or Future Cost OpEx in the Totals section.

    • Current OpEx and/or Future OpEx in the Instance Group Cost section.

  • Database Instances:

    • Retained OpEx in the Projected Pathway section.

    • Current Cost OpEx and/or Future Cost OpEx in the Totals section.

    • Current Cost OpEx and/or Future Cost OpEx in the Retained tab.

    • Current Cost OpEx and/or Future Cost OpEx in the Retiring tab.

  • Instance Groups:

    • Retained OpEx in the Projected Pathway section.

    • Current Cost OpEx and/or Future Cost OpEx in the Totals section.

    • Current OpEx and/or Future OpEx in the Details section.

Modifying Database Support Labor updates the following areas:

  • TCO Projects:

    • Current Cost OpEx and/or Future Cost OpEx in the Totals section.

    • Current OpEx and/or Future OpEx in the Project Cost section.

  • Project Details:

    • Remaining OpEx in the Projected Pathway section.

    • Current Cost OpEx and/or Future Cost OpEx in the Totals section.

    • Current OpEx and/or Future OpEx in the Instance Group Cost section.

  • Database Instances:

    • Retained OpEx in the Projected Pathway section.

    • Current Cost OpEx and/or Future Cost OpEx in the Totals section.

    • Current Cost OpEx and/or Future Cost OpEx in the Retained tab.

    • Current Cost OpEx and/or Future Cost OpEx in the Retiring tab.

  • Instance Groups:

    • Retained OpEx in the Projected Pathway section.

    • Current Cost OpEx and/or Future Cost OpEx in the Totals section.

    • Current OpEx and/or Future OpEx in the Details section.

Device Maintenance

Modifying Average Server maintenance cost per year (USD) updates the following areas:

  • TCO Projects:

    • Current Cost OpEx and/or Future Cost OpEx in the Totals section.

    • Current OpEx and/or Future OpEx in the Project Cost section.

  • Project Details:

    • Remaining OpEx in the Projected Pathway section.

    • Current Cost OpEx and/or Future Cost OpEx in the Totals section.

    • Current OpEx and/or Future OpEx in the Instance Group Cost section.

  • Database Instances:

    • Retained OpEx in the Projected Pathway section.

    • Current Cost OpEx and/or Future Cost OpEx in the Totals section.

    • Current Cost OpEx and/or Future Cost OpEx in the Retained tab.

    • Current Cost OpEx and/or Future Cost OpEx in the Retiring tab.

  • Instance Groups:

    • Retained OpEx in the Projected Pathway section.

    • Current Cost OpEx and/or Future Cost OpEx in the Totals section.

    • Current OpEx and/or Future OpEx in the Details section.

Modifying Storage maintenance information updates the following areas:

  • TCO Projects:

    • Current Cost OpEx and/or Future Cost OpEx in the Totals section.

    • Current OpEx and/or Future OpEx in the Project Cost section.

  • Project Details:

    • Remaining OpEx in the Projected Pathway section.

    • Current Cost OpEx and/or Future Cost OpEx in the Totals section.

    • Current OpEx and/or Future OpEx in the Instance Group Cost section.

  • Database Instances:

    • Retained OpEx in the Projected Pathway section.

    • Current Cost OpEx and/or Future Cost OpEx in the Totals section.

    • Current Cost OpEx and/or Future Cost OpEx in the Retained tab.

    • Current Cost OpEx in the Retiring tab.

  • Instance Groups:

    • Retained OpEx in the Projected Pathway section.

    • Current Cost OpEx and/or Future Cost OpEx in the Totals section.

    • Current OpEx and/or Future OpEx in the Details section.

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