SLAs
migVisor follows internal Quality Gates and SLA process for fixing security issues.
Priority | Level | Response Time | Resolution Time |
---|---|---|---|
Fix Now | Level 6 | ASAP | ASAP |
Blocker | Level 5 | 3 Hours | 1 Days |
Critical | Level 4 | 8 Hours | 3 Days |
High | Level 3 | 24 Hours | 15 Days |
Medium | Level 2 | 3 Days | 30 Days |
Low | Level 1 | 7 Days | N/A |